Hofmaan | Terms & Conditions

Agreement to Terms

Welcome to Hofmaan, your premier destination for luxury leather goods including bags, shoes, sandals, and accessories. By accessing and using our website, products, or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

These terms constitute a legally binding agreement between you and Hofmaan. Your continued use of our services indicates your acceptance of these terms and any future modifications.

Product Information

Our Products

Hofmaan specializes in premium leather goods crafted with the finest materials and traditional techniques. Our product range includes:

Leather handbags, purses, and wallets
Men's and women's leather shoes
Sandals and casual leather footwear
Leather accessories and gift items
Custom leather goods upon request

Product Accuracy

We strive to provide accurate product descriptions, images, and specifications. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, or error-free. Colors may vary due to monitor settings and leather's natural variations.

Orders and Payment

Order Acceptance

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing, or suspected fraudulent activity.

Payment Methods

We accept various payment methods as displayed at checkout. Payment must be received in full before order processing. All prices are in the currency specified on our website and include applicable taxes unless otherwise stated.

Pricing

Prices are subject to change without notice. In the event of a pricing error, we will contact you before processing your order. You may choose to proceed at the correct price or cancel your order.

Shipping and Delivery

We offer various shipping options to accommodate your needs. Delivery times are estimates and may vary based on location, weather conditions, and carrier delays. Risk of loss passes to you upon delivery to the carrier.

Standard shipping: 5-7 business days
Express shipping: 2-3 business days
International shipping: 10-21 business days
Custom orders may require additional processing time

Returns and Exchanges

Important: Please review our return policy carefully before making a purchase. Custom or personalized items cannot be returned.

Return Policy

You may return unused items in original condition within 7 days of delivery. Items must be in original packaging with all tags attached. The following items are not eligible for return:

Custom or personalized leather goods
Items showing signs of wear or damage
Items without original packaging or tags
Sale or clearance items (unless defective)

Money-Back Guarantee

We stand behind the quality of our products. If you're not completely satisfied with your purchase, we offer a money-back guarantee on eligible items returned within the specified timeframe.

Product Care and Warranty

Leather Care

Leather is a natural material that requires proper care to maintain its beauty and longevity. We provide care instructions with each product and recommend regular maintenance to preserve your investment.

Limited Warranty

Hofmaan products are warranted against manufacturing defects for a period of one year from the date of purchase. This warranty does not cover normal wear, misuse, or damage from improper care.

Intellectual Property

All content on our website, including designs, logos, text, images, and the Hofmaan brand name, are protected by intellectual property laws. You may not use, reproduce, or distribute our content without written permission.

User Conduct

When using our website or services, you agree to:

Provide accurate and truthful information
Use our services only for lawful purposes
Respect the intellectual property rights of others
Not engage in fraudulent or harmful activities
Comply with all applicable laws and regulations

Limitation of Liability

To the fullest extent permitted by law, Hofmaan shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our products or services. Our total liability shall not exceed the amount paid for the specific product or service.

Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference.

Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any modifications constitutes acceptance of the updated terms.

Governing Law

These Terms and Conditions are governed by and construed in accordance with applicable laws. Any disputes arising from these terms or your use of our services shall be resolved through binding arbitration.

Support Center

Our dedicated support team is available to assist you with any questions or concerns. We strive to provide excellent customer service and prompt resolution of any issues.