Shipping and Delivery

At Hofmaan, we are committed to delivering your premium leather goods safely and efficiently. All orders are processed promptly, and we strive to provide a seamless delivery experience from our warehouse to your doorstep.

Shipping Methods and Processing

Order Processing Time

All orders are processed within 1-2 business days from the time your payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day. Custom leather items may require additional processing time of 3-5 business days.

• Standard orders: 1-2 business days processing
• Express orders: Same day processing (if placed before 2 PM)
• Custom orders: 3-5 business days processing
• Bulk orders: 2-4 business days processing
• Holiday periods may extend processing times

Shipping Confirmation

Once your order is shipped, you will receive a shipping confirmation email with tracking information. You can track your package status using the provided tracking number on our website or the carrier's website.

Delivery Options and Timeframes

Domestic Shipping

We offer multiple shipping options for domestic deliveries. All delivery timeframes are estimated and begin after order processing is complete. Delivery times may vary based on location and carrier performance.

Shipping Rates and Methods

Shipping costs are calculated based on package weight, dimensions, destination, and selected delivery speed. Free shipping may be available for orders above a certain value as specified during checkout.

Delivery Schedule

Standard deliveries are made Monday through Friday during normal business hours. Weekend and evening delivery options may be available for express services at additional cost.

Shipping and Delivery

We offer various shipping options to accommodate your needs. Delivery times are estimates and may vary based on location, weather conditions, and carrier delays. Risk of loss passes to you upon delivery to the carrier.

• Standard shipping: 5-7 business days
• Express shipping: 2-3 business days
• International shipping: 10-21 business days
• Custom orders may require additional processing time

International Shipping

International Delivery

International shipping is available to most countries worldwide. Delivery times vary by destination and may be affected by customs processing. The following factors may impact international delivery:

• Customs clearance procedures and delays
• Local postal service performance
• Restricted or prohibited items by destination country
• Peak shipping seasons and holidays

Customs and Duties

International customers are responsible for all customs duties, taxes, and brokerage fees imposed by their country. We declare the full retail value of items on customs forms as required by law.

Delivery Policies and Procedures

Address Accuracy

Please ensure your shipping address is accurate and complete. We are not responsible for packages delivered to incorrect addresses provided by the customer. Address changes may not be possible once the order has been processed.

Delivery Attempts

Carriers typically make up to three delivery attempts. If delivery cannot be completed, packages may be held at a local facility for pickup or returned to sender. Additional fees may apply for redelivery or package return.

Package Protection and Insurance

All shipments include basic carrier liability coverage. Additional shipping insurance is available for high-value orders. We recommend insurance for orders over $200 or containing fragile items.

Delivery Issues and Resolution

If you experience delivery issues, please contact our shipping support team within 48 hours of the expected delivery date. We will work with carriers to resolve delivery problems and ensure you receive your order.

1. Report missing or damaged packages immediately
2. Provide order number and tracking information
3. Keep all packaging materials for inspection if required
4. Allow 24-48 hours for investigation
5. Follow up with our support team as needed

Shipping Restrictions

Certain shipping restrictions may apply based on destination, product type, or carrier limitations. We do not ship to PO boxes for express delivery services, and some remote locations may have limited shipping options available.

Holiday and Peak Season Shipping

During peak shipping seasons and holidays, processing and delivery times may be extended. We recommend placing orders early during these periods and selecting expedited shipping if time-sensitive delivery is required.

Changes to Shipping Terms

We reserve the right to modify these shipping and delivery terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our shipping services after modifications constitutes acceptance of updated terms.

Shipping Policies Compliance

These shipping and delivery terms are governed by applicable shipping regulations and carrier policies. Any disputes related to shipping and delivery shall be resolved according to the terms outlined in our main Terms and Conditions.

Shipping Support

Our shipping support team is available to assist with delivery questions, tracking information, and shipping-related concerns. Contact us for assistance with any shipping or delivery issues you may experience.